Common Questions About Our Wash-Fold-Deliver Services

Every day items that you’d typically toss in the wash.

Things that you would want dry cleaned, or ironed/pressed are not wash and fold. Items that have stains that you would not want tossed in the dryer. Wool items, silk, suits, most dresses, finger garments should not be put through wash and fold service.

You can place anything you’d typically wash in your home. Including stuffed animals, sheets and towels, basic laundry: t-shirts, undergarments, sweatshirts, all kids clothing, socks, etc.

We do not wash pillows, and must know if anything cannot be thrown in the dryer.

Toss your items in a trash or laundry bag. Give us a call or email and we can either come out and pick up the items, or you may drop them to our office M-F 6:45am-3:00pm. If you are dropping off, please stick a paper with your name in the bag, or write your name on the outside of the bag.

If you brought your laundry into our office, we will have it ready in two business days. If you used our pick up and drop off service, we’ll bring it back within two business days, or your next scheduled route day if on recurring. We also have 24 hour service available, by request.

If an incident occurs where we are at fault, we quickly resolve the issue no matter what through reimbursement or replacement.

We use every day, over the counter detergents. You may request dye free, sensitive skin, bleach and adding spot checking for stains to your clothing.

We do not have the capacity to offer hand wash, but are able to hang dry garments that are placed in a different bag, and labeled.

There is no minimum if you drop off in office. If you request pick up and drop off services, we do have a minimum cost.

We weight your laundry as soon as we bring into our office with a linen scale, before any washing or treating starts so that it will be at the lightest.